As consumers, of course, we want the goods or services that we want to meet our needs, of course, we also do not want to be disappointed in the results of an item that we buy was not in accordance with the specifications offered. One way to avoid it is we have to product review in deep, that is knowing exact specifications about the product we will buy. Here we provide some ways to avoid our mistake in choosing a product:
Issues on Color / Odor / Flavor
Damage / Fracture / Uneven surface
Issues on Consistency / Shape or Size
Defects in Materials (cloth) or Stitches
Label is torn or missing from the product packaging
Leaking due to broken pack cover or imperfect seal
The product part or set is missing
The content is not full or empty
Gross / Contaminated
- Issues on Color / Odor
Indicated by color, odor, or taste of the product changed or otherwise when compared to other production units for the same product type.
- Damage / Fracture / Uneven Surfaces
Indicated by product or packaging (outside or inside) damaged, broken, bent, etched. Or the product has defects on its surface such as crooked, perforated, and so on.
- Issues on Consistency / Shape / Size
Indicated with products that have a shape/size that is not symmetrical/uneven.
Definition of consistency: a liquid product that looks dry, ‘foggy’, or there is a mixed foreign substance such as precipitate or liquid as separately. Another example is a foam-emitting product where under normal conditions should not.
- Defects on Fabrics or Stitch Materials
For products made of fabric, leather, and others, indicated with torn material, holes, non-tidy stitches, or loose threads.
- Label is torn or missing from the packaging
The labels affixed to the product packaging are missing, or the label is printed improperly. For example, labels taped upside down, scratched, unreadable, and others.
- Leaking due to damaged lid or imperfect seal
Available on products with bottles, tubes, containers, etc.
- Part of product or set is lost
Some parts of the product or set are missing (boxes, cover, plastic wrap, etc.).
- The content is not full or empty
Indicated with a product that is not fully charged or empty. This type of claim is used when the container is not fully loaded without any leakage indication. Unlike the contents are not fully caused by the packaging is damaged so that the contents leak out. For the second type, select the claim type “Leak due to broken pack cover or imperfect seal”.